THE EXPERIENCE
What can I expect from Michael Murphy’s “Perceptual”: The Art Exhibition?
You have to see it to believe it! Explore the magic of the illusion-based artwork of the world’s top perceptual artist Michael Murphy, where images and meanings change as you move around the art. His biggest solo show to date, “Perceptual Experience” contains two floors of art, from beautiful lighthearted sculptural installations to works that touch on serious contemporary subjects and are conversation starters for any age. Bring your creativity to capture your own unique photos and videos during your visit!
Where is the experience located?
The experience takes place on The Magnificent Mile® at 540 North Michigan Avenue, Chicago. Enter at the corner of Ohio and Michigan Ave.
Does the experience take place in an indoor or outdoor venue?
The experience is indoor.
How long does the experience last?
You can stay as long as you like, but plan for an average visit of 60-90 minutes.
Is the experience accessible for deaf people?
Yes, the experience is visual art with accompanying signs giving background about each artwork.
What accessibility options do we have for someone visually impaired?
The large format art installations are accompanied by audio tracks with more information.
Will there be strobe lights?
No.
Will merchandise be available for purchase onsite?
Not at this time, but stay tuned for updates.
Will food and beverage be available on site for purchase?
Not at this time, but there is a wide variety of choices to eat and drink just steps from our doors, making it easy to stop somewhere before or after to round out your trip.
Can I take photos or record the experience?
Yes, it’s encouraged! In fact, some of the artwork appears different through your phone screen or camera lens – give it a try to unlock yet another layer of illusion! And we love to see your creations – please tag us on social if you share:
Instagram @theperceptualexperience
Facebook @perceptualexperience
Are there chairs available? Can I be seated during the experience/exhibition?
This is a self-guided walkthrough experience. There are minimal seating arrangements. The experience is situated between two floors with an elevator and escalators available.
Will restrooms be available on site?
Yes
Is it COVID safe and secure?
The venue follows the latest local COVID guidelines. Given the large space, it’s easy to keep distance from other guests, and visitors are welcome to mask if they prefer (though not required).
Should I wear a mask?
Masks are optional for guests.
What should I bring?
Family, friends and a camera or phone!
Is there a press contact for the experience?
ACCESS
Is there a minimum age requirement?
We invite guests of all ages to enjoy the experience. Children under 5 are free.
Do I need to arrive at the start of my scheduled session?
You should arrive at your start time, however if you are late you will be accommodated when the gallery capacity permits.
WCan I bring a stroller? Is there stroller parking available?
Strollers are welcome and there is an elevator to access the upstairs level. While there is no official stroller parking, guests are able to keep strollers with them or leave them to the side along their path.
Can I bring animals?
Documented service animals only
Is the venue ADA compliant?
Yes.
Is there parking available? Do I need to pay for parking?
Parking is available at The Shops at North Bridge lot, 516 North Rush Street, on-street, or next door at the Marriott garage.
What if adverse weather or similar emergencies prevent me from attending?
Tickets are generally nonrefundable, but in the event of an emergency, please contact us so we can discuss what options might be available to you.
Is there Coat Check available?
No.
Can I bring professional equipment or have private photo shoots during the experience?
By advance request only. Email professional or event buyout inquiries to hello@theperceptualexperience.com.
Is there a bag policy?
Regular sized bags and purses are welcome. All bags are subject to search upon entry. Any bags left unattended inside the experience will be removed by management.
What are the prohibited items at the experience?
No outside food or beverage, only water in the exhibit.
Are wheelchairs available to rent?
There will not be wheelchairs or scooters available to rent.
TICKETS
Can I purchase a ticket at the event?
Yes.
Where can I get tickets?
Are refunds allowed? What is the exchange policy?
Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.
Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.
What are the official sellers for this experience?
Official tickets for The Candy Cottage of Christmas Magic can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.
Can I make a Group Booking?
If you would like to book for a group, please contact us to get in touch with your preferred attendance date and the size of your group.
Can I reserve this experience for a private booking or company event?
I can't find my ticket. What can I do?
You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
